Refund and Returns Policy
At Foodeks, we aim to ensure your satisfaction with our services. However, we understand that there may be instances where you need to return a product or request a refund. This policy outlines the process for such situations.
If you are dissatisfied with our service or the quality of the products delivered, you may request a refund. Please contact our customer support team at email@example.com within 48 hours of receiving your order to initiate the refund process.
Your refund will be processed within 5-7 business days and credited to your original payment method.
If you receive damaged or incorrect items, we offer returns. Please notify us within 48 hours of delivery.
To be eligible for a return, the item must be in the same condition as when you received it, with the original packaging.
Our team will arrange for the pickup of the returned item and initiate the replacement or refund process accordingly.
Items that have been damaged due to mishandling or used will not be eligible for returns or refunds.
Perishable goods like food items are exempt from returns unless they are damaged upon delivery.
If you have any questions or concerns regarding our Refund and Returns Policy, please contact our customer support team at firstname.lastname@example.org. We are here to assist you.
Please note that this policy is subject to change, and the most recent version will always be available on our website.